Resume

GPA: 3.89

Activities: Software Developers Association, El Concilio, Adventurers Wanted Inc., Album Listening Club, The Writers Guild, The Book Club at ASU, Video Game Completionist Club

• Designed and implemented an intuitive, safety-first user interface with integrated ID/photo verification and real-time moderation.
• Built interactive front-end functionality for a dating application, including usability enhancements such as light mode and streamlined navigation.
• Developed responsive web apps optimized for speed, accessibility, and secure communication and storage of sensitive data.
• Integrated robust database of user data with encryption for sensitive information and hashed password authentication.

• Conducted interviews and evaluated dozens of candidates to fill key student positions, ensuring high-quality hires.
• Designed weekly schedules for a team of 10 Office Aides, balancing individual availability with operational needs.
• Served as a liaison between staff and students, resolving complex issues related to Enrollment Deposits and Academic Orientation Sessions.
• Led and supervised a team of 10 Office Aides, providing guidance, task delegation, and support to ensure smooth daily operations.

• Responded to thousands of student inquiries via phone and email regarding financial aid, technical support, and academic procedures.
• Managed and enhanced Sunny Chatbot features, improving automated support for over 15,000 domestic and international students.
• Coordinated logistics for university-wide orientation events, including preparing flyers, paperwork, and event materials for thousands of incoming students.